Wednesday, May 12, 2010

Washington Federal Savings Brings Email System into 21st Century via LiveOffice Cloud

TORRANCE, Calif. - (Enterprise Wire) LiveOffice, the number-one provider of software-as-a-service (SaaS) email archiving, e-mail compliance and e mail continuity remedies, nowadays announced that Washington Federal Savings has deployed LiveOffice Hosted Exchange 2007, LiveOffice Personal Archive and LiveOffice Breakthrough Archive to improve e mail functionality and drastically decrease IT management time, though also delivering every one of the advantages of the seamless hosted mail archiving solution.

Independently operated considering that its founding in 1917, Washington Federal, a public corporation that trades on NASDAQ under the symbol WFSL, offers mortgage and construction financing for single- and multi-family residential housing. As an institution that may be nevertheless growing as a result of new branch openings and acquisitions, the modernization of its technology swiftly became a best priority. Washington Federal lately merged with various banks, resulting in 1,200 mailboxes in 150 distinct places. All It truly is managed from corporate headquarters in Seattle, so it was crucial to obtain every person on the same process.

With LiveOffice’s fully hosted type, a unified email program became a reality. “It’s so significantly simpler to deal with all of our offices remotely [in the cloud] from the administrator console, as opposed to having to setup numerous servers in different places,” stated Marta Reed, senior project manager. “It also reduces the time necessary to setup mail communications for our ongoing acquisitions. Plus, we gain from not owning to handle email in house.”

Washington Federal also came to appreciate the gains of moving to a platform leveraging the software-as-a-service delivery type. “We had been really hesitant to outsource Exchange, but the amount of time we have not had to manage it has been genuinely great,” stated Reed. “The automatic updates had been a key deciding factor. LiveOffice stays up to date and takes care of every thing, so we do not need to dedicate an Exchange admin to run the technique.”

Additionally, Washington Federal also essential to implement a seamless mail archiving option – a thing the institution was lacking. “The LiveOffice archiving answer was the only one that actually looked like it worked,” said Reed. “Plus, LiveOffice offered a setup service that others were not giving towards the very same degree.”

Though e-discovery wasn’t a large concern, Reed has discovered LiveOffice Breakthrough Archive is much more than a “nice to have.” It has tested for being really useful in the department’s day-to-day IT operate. “The LiveOffice archiving options have proven to get very, incredibly useful,” she said. “We can go in and search mailboxes speedily and very easily to come across files and other information. It is the smoothest and easiest method to look for for facts.”

Plus, end users are also discovering the power of LiveOffice Individual Archive. “I’ve had a couple of folks distraught over lost e mail,” said Reed. “We showed them how to make use of Individual Archive to come across it, and they were definitely quite excited to have their electronic mail back. The power to retain a clean inbox and not must build intricate filing systems for old emails is a big bonus.”

“Getting each place on 1 alternative has made a true variation in how we allocate our resources – the time savings is invaluable,” mentioned Reed. “Since implementing LiveOffice methods, we've much less downtime and much better productivity for end customers. The power to securely access their electronic mail from destinations outside of Washington Federal is a large win with our users. Every person is pleased with the functionality with the system.”


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